Order Turnaround Time

Our turnaround time is the time it takes to create an order, before we dispatch to you.

As a general rule, all robe orders take about 5 weeks before dispatch. Once you have placed your robe order, it will be placed into our queue (which includes orders from all of our selling channels). Orders are created on a first come, first serve basis. 

We understand that 5 weeks feels like a rather long time to wait for something that you have ordered, however there's usually only me (Lauren) working through hundreds of orders at any one time. Hopefully, as we grow, we can take on someone to help get these out faster.

If you need a rush order, please use our contact form prior to placing an order. Once an order has been created, if I have already printed the designs ready for your robes, I will be unable to cancel. I can not be held responsible for orders placed without the turnaround time in mind.

Our gorgeous weekend holdalls take 4 weeks (but we're generally a little faster).

All other orders usually take about 2 weeks.

We send using Royal Mail 2nd Class Signed For, delivery can take up to 5 working days after dispatch.